Privacy Policy for US Yeswell Inc.

1. Introduction

Welcome to US Yeswell Inc. ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL, if applicable], purchase our products, interact with our services, or engage with us in any other way (collectively, the "Services").

By using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

US Yeswell Inc. is a company specializing in the sale of hardware accessories and various tools. We operate from our address at 1393 S Carpenter Rd., Titusville, FL 32796, USA, and can be contacted at support@usyeswellinc.com.

2. Information We Collect

We may collect various types of information from and about you, including:

2.1 Personal Information

Personal information is data that can be used to identify or contact you. We may collect the following personal information:

Contact Information: Name, email address, phone number, shipping address, billing address, and other similar contact details.
Account Information: Username, password, and other information used to create and manage your account with us (if you register for an account).
Payment Information: Credit card numbers, debit card numbers, bank account details, and other payment-related information (collected only when you make a purchase, and processed through secure third-party payment processors).
Demographic Information: Age, gender, occupation, and other demographic data you provide voluntarily.
Communication Information: Records of your communications with us, such as emails, phone calls, or chat messages, including the content of those communications.
Order Information: Details about your orders, including products purchased, order history, shipping preferences, and tracking information.

2.2 Non-Personal Information

Non-personal information is data that cannot be used to identify you. This may include:

Technical Information: Information about your device, such as your IP address, browser type, operating system, device model, unique device identifiers, and network information.
Usage Information: Data about how you interact with our Services, including the pages you visit, the links you click, the time and duration of your visits, the products you view or search for, and other similar usage data.
Aggregated Information: Information that has been aggregated or anonymized so that it no longer identifies a specific individual. For example, we may aggregate data about the number of users who viewed a particular product.

2.3 Information from Third Parties

We may also collect information about you from third parties, such as:

Payment Processors: If you make a purchase, our third-party payment processors may provide us with information about the transaction, such as confirmation of payment.
Shipping and Logistics Providers: Our shipping partners may share information about the status of your order, delivery details, and tracking information.
Social Media Platforms: If you interact with us through social media (e.g., by liking our page, sharing our content, or logging in using a social media account), we may collect information from those platforms in accordance with their privacy policies.
Business Partners: If you interact with our business partners (e.g., retailers who sell our products), they may share information about you with us, provided they have the right to do so.

3. How We Collect Information

We collect information through various methods, including:

3.1 Information You Provide Voluntarily

When you create an account with us.
When you place an order for our products.
When you subscribe to our newsletter or marketing communications.
When you contact us for support, feedback, or inquiries.
When you participate in surveys, promotions, or other activities.
When you post reviews, comments, or other content on our website or social media platforms.

3.2 Automated Collection

We use various technologies to automatically collect information when you use our Services, including:

Cookies and Similar Technologies: Cookies are small text files that are stored on your device when you visit a website. We use cookies to recognize your device, remember your preferences, analyze usage patterns, and improve our Services. For more information about cookies, please see Section 8 below.
Web Beacons: Web beacons (also known as pixel tags or clear gifs) are small graphic files that may be embedded in our website, emails, or other content. They are used to track usage, count visits, and monitor the effectiveness of our marketing campaigns.
Log Files: Our servers automatically record information when you access our Services, including your IP address, browser type, the pages you visit, and the date and time of your visit.

3.3 Third-Party Collection

As described in Section 2.3, we may receive information about you from third parties with whom we work.

4. How We Use Your Information

We use the information we collect for the following purposes:

4.1 To Provide and Improve Our Services

Process and fulfill your orders, including shipping and delivery.
Manage your account, including providing access to your order history and preferences.
Provide customer support and respond to your inquiries.
Improve the functionality, performance, and user experience of our website and Services.
Develop new products, services, and features based on user needs and preferences.

4.2 To Communicate with You

Send you order confirmations, shipping updates, and other transactional communications.
Respond to your questions, comments, or requests for support.
Send you marketing communications, such as newsletters, promotions, and information about new products or services (if you have opted in to receive such communications).
Notify you about changes to our Services, policies, or terms of use.

4.3 For Marketing and Advertising

Personalize our marketing messages and advertisements to better match your interests.
Promote our products and services through various channels, including email, social media, and other online platforms.
Measure the effectiveness of our marketing campaigns and improve our advertising strategies.
Conduct market research and analysis to better understand our customers and their needs.

4.4 For Security and Fraud Prevention

Protect our Services, customers, and business from fraud, unauthorized access, and other security threats.
Verify your identity and ensure the accuracy of the information you provide.
Comply with legal obligations related to security and fraud prevention.

4.5 For Legal and Administrative Purposes

Comply with applicable laws, regulations, and legal processes.
Enforce our terms of use, privacy policy, and other agreements.
Resolve disputes and protect our rights and interests.
Maintain business records for accounting, tax, and other administrative purposes.

5. How We Share Your Information

We do not sell your personal information to third parties for their marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

5.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

Payment processors to process your payments.
Shipping and logistics companies to deliver your orders.
IT service providers to host our website, manage our databases, and provide technical support.
Marketing and advertising agencies to assist with our marketing campaigns.
Customer service providers to handle your inquiries and support requests.

These service providers are contractually obligated to use your information only to provide the services we request and to protect your information in accordance with this Privacy Policy and applicable laws.

5.2 With Business Partners

We may share your information with business partners with whom we collaborate to offer products, services, or promotions. For example, if we partner with a retailer to sell our products, we may share information about your purchase with that retailer to facilitate the transaction.

5.3 For Legal Reasons

We may disclose your information if we believe it is necessary to:

Comply with a legal obligation, such as a court order, subpoena, or regulatory requirement.
Protect the safety, rights, or property of US Yeswell Inc., our customers, or others.
Investigate or prevent fraud, illegal activities, or violations of our terms of use.

5.4 In Connection with a Business Transaction

If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if your information is transferred and becomes subject to a different privacy policy.

5.5 With Your Consent

We may share your information with third parties for other purposes with your explicit consent.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The retention period for your information will depend on the type of information and the purposes for which it is used. For example:

Order Information: We will retain your order history for as long as necessary to process returns, warranties, and for accounting and tax purposes, typically for several years after the date of purchase.
Account Information: If you have an account with us, we will retain your account information until you request its deletion, unless we need to retain it for legal or business purposes.
Marketing Information: If you have opted in to receive marketing communications, we will retain your contact information until you unsubscribe or request that we stop sending you communications.

When we no longer need to retain your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

7. Data Security

We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Our security measures include:

Encryption of sensitive information, such as payment details, during transmission and storage.
Secure access controls to limit access to your information to authorized personnel only.
Regular security audits and updates to our systems and processes.
Training for our employees on data security and privacy best practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials, such as your username and password, and for notifying us immediately if you suspect any unauthorized access to your account.

8. Cookies and Similar Technologies

We use cookies and similar technologies (such as web beacons, pixels, and tracking codes) to enhance your experience on our website, analyze usage patterns, and improve our Services.

8.1 Types of Cookies We Use

Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled. They enable basic functions such as page navigation, access to secure areas, and processing of your orders.
Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any error messages. This helps us improve the performance and functionality of our website.
Functional Cookies: These cookies allow our website to remember your preferences, such as your language or region, and provide enhanced features. For example, they may remember items you have added to your shopping cart.
Targeting or Advertising Cookies: These cookies are used to deliver personalized advertisements to you based on your interests and browsing history. They may also be used to measure the effectiveness of our advertising campaigns.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, and you can set your browser to notify you when a cookie is being sent. However, please note that disabling or blocking cookies may affect the functionality of our website and prevent you from using certain features.

For more information about how to manage cookies, please refer to the help documentation of your browser.

9. Your Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws. These rights may include:

9.1 Access to Your Information

You have the right to request access to the personal information we hold about you. To request access, please contact us at support@usyeswellinc.com. We will respond to your request within a reasonable timeframe, typically within [30/45] days.

9.2 Correction of Inaccurate Information

If you believe that the personal information we hold about you is inaccurate, you have the right to request that we correct it. Please contact us at support@usyeswellinc.com with the details of the correction.

9.3 Deletion of Your Information

You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the information for legal or business purposes). To request deletion, please contact us at support@usyeswellinc.com.

9.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as if you contest the accuracy of the information or if the processing is unlawful.

9.5 Data Portability

You may request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, or that we transmit this information to another organization, where technically feasible.

9.6 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

Clicking the "unsubscribe" link at the bottom of our marketing emails.
Contacting us at support@usyeswellinc.com and requesting to be removed from our marketing lists.

Please note that even if you opt out of marketing communications, we may still send you transactional communications, such as order confirmations and shipping updates.

9.7 Withdrawing Consent

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at support@usyeswellinc.com. We may require you to provide proof of identity to verify your request.

10. Third-Party Websites and Services

Our Services may contain links to third-party websites or services, such as social media platforms, retailers, or other businesses. This Privacy Policy does not apply to these third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

We encourage you to review the privacy policies of any third-party websites or services you visit.

11. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

If you believe that we may have collected information from a child under 13, please contact us at support@usyeswellinc.com.

12. International Data Transfers

If you are located outside of the United States, your personal information may be transferred to and processed in the United States, where our servers are located. The data protection laws in the United States may differ from those in your country of residence.

We take steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws when it is transferred internationally. This may include using standard contractual clauses approved by relevant data protection authorities or relying on other legal mechanisms for cross-border data transfers.

By using our Services, you consent to the transfer of your personal information to the United States and other countries where we operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will revise the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

US Yeswell Inc.
1393 S Carpenter Rd., Titusville, FL 32796. USA
Email: support@usyeswellinc.com

We will endeavor to respond to your inquiry within a reasonable timeframe.

Thank you for trusting US Yeswell Inc. with your information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience.